Terms & Conditions

Key Highlights

1. Introduction

Welcome to 26bd, Bangladesh's trusted online casino and sports betting destination. These Terms & Conditions ("Terms") govern your access to and use of the 26bd website, mobile platform, games, and all related services (collectively, the "Platform"). Please read these Terms in full before using any part of the Platform. If you do not agree with any part of these Terms, you must not use the Platform.

By creating an account or using the 26bd Platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Responsible Gaming guidelines, all of which are incorporated herein by reference. These Terms form a legally binding agreement between you ("the Player") and 26bd ("the Company").

2. Eligibility Requirements

To register and maintain an account on the 26bd Platform, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration and throughout your use of the Platform.
• You must be a resident of or physically located in a jurisdiction where online gambling is permitted under applicable laws.
• You must provide accurate, complete, and up-to-date personal information during registration and keep it updated at all times.
• You must not be self-excluded from gambling services or on any exclusion register that would prohibit your participation.

3. Account Registration & Security

To access the full features of the 26bd Platform, you are required to register a personal account. Each player is permitted to hold only one (1) account. Creating duplicate or multiple accounts is strictly prohibited and will result in immediate account closure.

Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to:

• Choose a strong, unique password and not share it with any third party.
• Notify 26bd immediately if you suspect unauthorised access to your account.
• Accept full responsibility for all activity that occurs under your account credentials.

Identity Verification (KYC)

26bd is committed to maintaining a secure and compliant environment. As part of our Know Your Customer (KYC) process, we may request government-issued identification, proof of address, and payment method verification documents at any stage of your account lifecycle — including at registration, before processing withdrawals, or following significant account activity. Failure to complete KYC verification may result in restricted account access or withholding of funds pending resolution.

4. Deposits & Withdrawals

26bd supports a range of payment methods tailored to Bangladesh players. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise specified.

Deposit Conditions

When making a deposit on the 26bd Platform, the following conditions apply:

• Deposits must be made using your own verified payment method (bKash, Nagad, Rocket, Upay, or other listed methods). Third-party deposits are not permitted.
• Minimum and maximum deposit limits are displayed on the payment screen. These limits may vary by payment method and player tier.
• 26bd does not charge fees on deposits; however, your payment provider may apply its own transaction fees.

Withdrawal Conditions

All withdrawal requests are subject to the following terms:

• Withdrawals will only be processed to the same payment method used for the most recent deposit unless a documented exception is approved by 26bd support.
• Withdrawal processing times are typically within 24-48 hours, subject to verification checks. During peak periods or following large transactions, additional review time may apply.
• Any bonus funds are subject to the applicable wagering requirement before withdrawal is permitted. Attempting to withdraw funds that do not meet rollover criteria will result in bonus forfeiture.

5. Bonuses & Promotions

26bd offers a range of promotional incentives including welcome bonuses, reload offers, free spins, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• Each bonus offer has specific wagering requirement terms, time limits, and eligible game restrictions. Full details are published on the relevant promotion page.
• Bonuses are non-transferable and may not be exchanged for cash until applicable rollover conditions are fully satisfied.
• 26bd reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any fraudulent activity related to bonus abuse will result in forfeiture of all associated funds and account termination.
• Players may only participate in a single welcome bonus. Multiple accounts to claim bonuses repeatedly is strictly prohibited.

In the event of a dispute regarding a bonus or promotion, 26bd's decision shall be final and binding. We encourage players to read the full terms of any offer before opting in.

6. Game Rules & Fair Play

All games available on the 26bd Platform — including cricket betting, live casino, slot games, crash games, and bingo — are governed by individual game rules published within each game interface. It is the player's responsibility to familiarise themselves with the specific rules of each game before wagering real money.

26bd employs certified Random Number Generation (RNG) technology across all applicable games to guarantee fair and unbiased outcomes. Live casino games are streamed from licensed studios with audited dealing procedures. In the event of a technical malfunction during a game session, the following policies apply:

• Interrupted rounds due to connection failure on the player's side will be resolved according to the game's last verifiable server state.
• Platform-side malfunctions that affect game outcomes will be reviewed and resolved by 26bd support within a reasonable timeframe, with affected stakes returned where applicable.
• Decisions made by 26bd's technical review team in cases of malfunction are final.

7. Prohibited Activities

The following activities are strictly prohibited on the 26bd Platform and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage during gameplay or in relation to bonus offers.
• Engaging in money laundering, fraudulent deposits, chargebacks, or any transaction designed to obscure the origin of funds.
• Collusion with other players to manipulate game outcomes in multiplayer, live, or sports betting environments.
• Exploiting software bugs or vulnerabilities to gain credits, free play, or any other advantage not intended by the Platform.
• Providing false identity information, impersonating another individual, or circumventing account verification processes.

26bd monitors all account activity continuously. Where prohibited activities are detected, all associated accounts will be closed, balances forfeited, and pending withdrawals cancelled without recourse.

8. Intellectual Property

All content on the 26bd Platform — including but not limited to software, graphics, text, logos, game designs, audio, video, and user interface elements — is the exclusive intellectual property of 26bd or its licensed third-party partners. No content may be copied, reproduced, distributed, or modified without prior written consent from 26bd.

The 26bd brand name, logo, and all associated trademarks are registered marks. Unauthorised use of 26bd's intellectual property in any form — including on third-party websites, social media, or promotional materials — is a violation of these Terms and applicable intellectual property law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 26bd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform. This includes, without limitation, loss of winnings, loss of data, business interruption, or any other monetary loss, whether based in contract, tort, negligence, or any other legal theory, even if 26bd has been advised of the possibility of such damages.

26bd's total aggregate liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the total amount you deposited in the thirty (30) days immediately preceding the event giving rise to the claim. Nothing in these Terms shall exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

10. Account Suspension & Termination

26bd reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. Circumstances that may lead to account action include, but are not limited to:

• Breach of any provision of these Terms, including prohibited activities outlined in Section 7.
• Providing false, misleading, or unverifiable identity or payment information.
• Voluntary account closure requested by the player, including self-exclusion requests under our Responsible Gaming policy.

11. Privacy & Data Protection

Your use of the 26bd Platform is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data. By using the Platform, you consent to our data practices as described in that policy. We are committed to protecting your personal information and will never sell your data to unauthorised third parties. All data transmissions are protected by SSL encryption. For full details, please review our Privacy Policy.

12. Changes to These Terms

26bd reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Terms.

If you disagree with any revised Terms, you must discontinue use of the Platform immediately and may request account closure by contacting our support team.

13. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms or your use of the 26bd Platform shall first be referred to our support team for resolution. 26bd is committed to resolving disputes fairly and promptly. We operate as a safe and reliable platform, employing SSL encryption and fair play certified procedures across all services. If you have a concern, please reach out to our support team at [email protected] before pursuing any formal process.